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Shipping Policy
Last Updated: April 18, 2025
Thank you for choosing to shop with us at www.veyamuse.shop. We are committed to delivering an exceptional customer experience, from the moment you place your order to the moment it arrives at your door. This Shipping Policy outlines the key details regarding our order fulfillment process and delivery terms. It is designed to be universally applicable across product types and categories.
We proudly offer complimentary shipping on all orders. Regardless of your location or the size of your purchase, shipping fees will not be applied at checkout.
No Minimum Spend: There is no threshold or minimum value required to qualify for free shipping.
Global Coverage: We ship to most countries and regions across the globe.
Inclusive of All Items: Every product listed on our website qualifies for free standard shipping.
All orders are typically prepared and dispatched within 1 to 3 business days. Our fulfillment team works diligently to ensure fast and secure packaging, with careful attention to order accuracy and quality.
Processing Time: Orders are processed Monday through Friday, excluding public holidays.
Peak Periods: During high-demand seasons (such as holidays or sales events), processing may take an additional 1–2 business days.
Transit times may vary depending on destination, customs clearance, and local postal conditions. The table below provides general estimates:
| Region | Estimated Delivery Time |
|---|---|
| North America | 5–8 business days |
| Western Europe | 7–12 business days |
| Australia & NZ | 7–14 business days |
| Asia | 6–10 business days |
| Other International | 10–20 business days |
Please note these are estimates and not guaranteed delivery dates. Tracking updates will be provided once your order has shipped.
Once your order has been dispatched, you will receive a tracking number via email or SMS. This tracking code allows you to monitor the shipment status directly with the carrier.
Live Tracking: Most orders are traceable from dispatch to final delivery.
Multi-Item Orders: In rare cases, items in the same order may be shipped separately due to inventory logistics.
For international deliveries, your order may be subject to import duties or local taxes. These charges, where applicable, are determined by your country’s customs office and are not included in our pricing.
Responsibility: All applicable customs fees are the responsibility of the recipient.
Delays: Customs inspections may result in delays beyond our control.
To ensure timely delivery, customers are responsible for providing complete and accurate shipping information. Please double-check your address before submitting your order.
Failed Delivery: If a parcel is returned due to an incorrect address, the customer may be required to cover reshipment costs.
Change Requests: We may not be able to modify shipping details once the order has been processed, so please reach out as soon as possible if changes are needed.
We partner with a curated network of domestic and international couriers, selected based on reliability, delivery speed, and service quality. Carrier selection is determined at the time of shipping to optimize delivery performance.
Where possible, we use recyclable or biodegradable packaging materials to reduce environmental impact without compromising the safety of your items in transit.
Eco Practices: Our warehouse team is continually improving packaging practices to reduce excess materials.
In rare situations where a package is delayed, lost, or marked as delivered but not received, please contact us immediately. We will liaise with the carrier and investigate the issue.
Resolution Process: Claims for missing shipments must be made within 14 days of the expected delivery date.
Proof of Delivery: If tracking confirms delivery but you did not receive the package, we recommend first checking with neighbors or local postal offices.
We reserve the right to update this Shipping Policy at any time to reflect changes in our processes, logistics partners, or regulations. All modifications will be posted to this page, with the revision date noted at the top.
For questions not covered in this policy, please visit our Contact Page and our team will be happy to assist you.
